We ship Monday-Friday. Each order may take one to two business days to process. We do our very best to get the orders out as soon as possible as we know how important your purchases are to you. Please be aware, if you place an order on Friday, it will not be processed until the following Monday.
We ship to the USA and Worldwide.
Trims/cords/braids are restricted for import to a few countries (ex: Italy). We will not be able to ship these items to these countries. Please make sure your country is not on the restricted list before ordering. It can be found at the USPS postal website.
Customs and import duties may be applied to International Orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of the order and vary from country to country. Contact your local customs office for details. Customs, import & shipping regulations, and tariffs are different in each country.
Paying by Paypal
We accept Paypal. Click the Paypal link at the end of the ordering process to pay this way. If you pay with Paypal, your order will be shipped to the address listed on your Paypal account. Many people have moved since they first set up their Paypal account and have forgotten to update their address information. When we print our shipping labels, the program will automatically use the verified address listed on Paypal. So please make sure your Paypal address is correct before you complete payment this way.
Inside the USA
Because most of what we sell is light-weight, we use USPS First Class shipping (United States Postal Service). This service is reliable and economical for our customers. Packages are usually delivered within 4 to 6 business days after the order was placed. However, USPS First Class does not guarantee shipping times. Thus, on occasion, shipping delays may occur, especially with overseas orders. So, please allow 10 business days for all orders unless other specific shipping methods have been requested and arranged. You will receive an email notice when your items ship. Thank you.
**Prices subject to change
Shipping to international countries from the US is more expensive than shipping within the US. We ship primarily by United States Postal Service First Class or Priority. Priority takes between 4 and 10 days and can be insurable and traceable. First Class IS NOT insurable or traceable. If you choose First class shipping we can not be held responsible for packages that are lost or damaged; for more information go to www.USPS.com.
Please note: We are not responsible for customs fees nor the amount of time your package may be in customs. We will not mis-represent the value of your package nor mark it as a "gift". To do so would be illegal so there can be no exceptions to this rule....please do not ask!
If an item is out of stock We will refund the difference. We do not back order